Any questions?


Reservations and Payments

No, the price you see is the final price. No hidden or additional costs, taxes included, except for any extra services requested.

A printed copy is not mandatory. You can simply show the order number received by email and a valid ID.

Factors include the duration of the tour, the number of participants, and any extra services. We will provide all the details before confirmation.

We only retain a management fee of €35.00 if cancelled between 72 and 24 hours before the tour. No refunds are provided for cancellations within 24 hours. The above conditions may vary in case of different agreements.

Yes, to ensure availability and to best organize the experience. 

Although we recommend booking in advance, we will do our best to accommodate last-minute requests, depending on availability.

You can choose from various payment types such as bank transfer, cash payment, and POS payment.

For any changes or additions, contact us directly. We will be happy to adapt your tour to the new requests.

Preparing for the Tour

Comfort is key. We recommend suitable shoes for the terrain and layered clothing.

Essentials include weather-appropriate clothing and a small backpack for snacks and water, plus the minimum personal items.

During the Tour

No, we focus exclusively on personalized and tailor-made tours for the client. Each experience is designed to meet only your needs without combining different groups.

Weather Conditions

Yes, we venture out in all conditions, but safety comes first. In case of adverse weather, we might modify or postpone the excursion.

Safety and Accessibility

Safety is our priority. We follow strict safety protocols and rely on expert guides to ensure a pleasant and safe experience for everyone.

Yes, children are welcome! We offer experiences suitable for all ages and can adapt tours to meet the needs of families.

We are able to organize tours that accommodate people with limited mobility, but it is important to specify this at the time of booking in order to plan an appropriate route.

It depends on the nature of the medical needs. It is necessary to inform us in advance so we can assess whether the excursion can be carried out and how to organize it.

It depends on the specific case and conditions. It is necessary to inform us in advance so we can assess whether the excursion can be carried out and how to organize it.

Can't Find What You're Looking For?

Do you have questions before starting your journey? Contact us! Our team is here to help you create the experience you've always wanted.